Where’s My StarLink Terminal?

Jeff Lee, LittleT Broadband

The SpaceX StarLink program continues to attract press and make progress. SpaceX has continued its aggressive launch schedule to place new satellites in orbit, and each addition to the Low Earth Orbit satellite constellation improves the coverage area and quality of service. There have been many announcements about StarLink mobile service (for RVs), service for airlines, the ability to move your terminal to a new location, and of course the StarLink deployment in Ukraine.

Though StarLink claims the service to be out of beta testing and now deploying commercially, the number of StarLink users remains small, especially in our area. I have received emails from a couple of individuals who have received StarLink terminals in the Otto area, and in general they seem to be happy with the service (especially compared to the alternatives). However, receiving a StarLink terminal right now seems to be a bit like winning the lottery, as there is far more demand than StarLink has been able to fill.

We have personally had an order and deposit for StarLink service on the books for about 15 months now. It is certainly frustrating to continue waiting with no real updates, and when we log into the StarLink website to check the status continues to say "Starlink expects to expand service into your area by late 2022". Friends have asked if we have received our terminal yet, and all I can tell them is “No, I believe ours was sent to Ukraine”. My hope is to get the StarLink service in the near future to provide a higher speed solution than the current 1Mbps DSL service as we wait for fiber to arrive in our area. I know that if we drop our deposit there will be little chance of acquiring access to StarLink for years, effectively taking that option off the table.

From the statistics that I have seen, StarLink had about 250,000 active subscribers as of February. I have also seen a recent statistic of 800,000 orders waiting to be filled. I am hopeful that they will work through the chip shortages and coverage area limitations that are claimed to be holding them back.

For those of us waiting to use this as a connectivity option, for now patience continues to be the only option.

Opportunities for Broadband Expansion In Macon County

Jeff Lee, LittleT Broadband

One must become an eternal optimist when working for rural broadband advocacy and support. There seem to be so many hurdles and road blocks that stand in the way of broadband development in our area, that sometimes it is difficult to find the bright side. One of those “encouraging” bright sides was the recent application window for the NC GREAT Grant program.

May 4th was the application deadline for the NC GREAT 2022 program. Normally GREAT is allocated $15M-$20M per year to disburse throughout the entire state, which is unfortunately not sufficient to build out fiber in one county, let alone 100. This year however, the GREAT program was funded through the American Rescue Plan Act (APRA) signed into law in the spring of 2021. Though it has taken a while for those funds to percolate to our level, $350M of ARPA funds were allocated by the NC legislature to the GREAT Grant program for this round.

Under the GREAT Grant program, internet service providers choose project areas and then develop and submit applications for grants. These grants are then use to fund or help fund the development of high-speed broadband for the proposed project areas. The GREAT Grant program for this round capped single applications to a max of $4M, and the the max allocation per County at $8M. The application window opened at the end of this past January.

LittleT Broadband had the unique opportunity to work with Macon County and several broadband providers to help promote and develop applications that would serve our area. The County’s role for the GREAT program was to do everything possible to encourage providers to become interested in and develop applications for projects within the County, and this round of the GREAT Grant program provided counties wih new tools to help attract and ecouge providers to participate. LittleT worked closely with the Macon County Broadband Committee to develop strategies for maximizing the use of those tools to attract providers, and then worked directly in support of those provider’s application efforts.

On May 4th, four providers submitted five GREAT applications for fiber to the home projects that would serve Macon County. Though there were a number of restrictions as to where providers were allowed to propose projects, those that were submitted as applications cover North, Central, and South Macon, and one proposal would span eligible areas throughout the County.

We are hopeful that one or more of these GREAT Grants will be awarded in Macon, as any of them will help to begin the expansion of high-speed fiber into needed areas. It is important to view these grant projects as a way to begin expansion. Once a provider has grant funds to build into an area it becomes much more cost effective for them to continue that build into surrounding areas.

We should begin hearing the results of the GREAT Grant program in the July timeframe.

Regional Broadband Meeting

Jeff Lee, LittleT Broadband

Things are quite busy at the moment as the application deadline for the NC GREAT Grant program is April 4th. Macon County and LittleT Broadband are working with multiple service providers to assist them in submitting grant applications that will benefit Macon County. More on that later.

I do want to take this opportunity to thank Senator Kevin Corbin, Rep. Karl Gillespie, Rep. Mike Clampitt, and Rep. Mark Pless for organizing and participating in the Broadband Meeting at Holly Springs Baptist Church this past Monday, 3/21/22. We appreciate the large turnout from our NC legislators, WNC county governments, internet providers, the NC Broadband Infrastructure Office, utility companies, and community members interested in bringing better broadband to our area.

The meeting provided an excellent opportunity for exchanging information and bringing attendees up to date about funding opportunities and the work in progress.

NTIA and StarLink

Jeff Lee, LittleT Broadband

NTIA Broadband Infrastructure Grant Announcement

NTIA released an announcement Friday afternoon on the disposition of 2021 Broadband Infrastructure Grant awards. Unfortunately Macon County was NOT a recipient, but this is no surprise to us given the recent FCC RDOF bid authorizations in our county.

Given the very small pool of funds for the 2021 NTIA grant program ($288M nation-wide), it appears that NTIA only awarded a single grant in those states that received awards. The NTIA grant award winner for the state of North Carolina was Lenoir county in the far southeastern portion of the state.

StarLink

We have received contact from a couple of community members that have been notified by StarLink that they would be receiving their StarLink terminals. Not sure if anyone has actually received their terminals yet, but it does sound like SpaceX is beginning to slowly expand coverage in our area. Though you can go the StarLink website, sign up, and pay a deposit to receive service at some point in the future, understand that they are just beginning to contact individuals who signed up over a year ago. It will take some time for the StarLink program to work through their 1M+ backlog and catch up to demand.

If you have been contacted by StarLink recently to receive a terminal, or you have already received it, set it up, and now have access to the StartLink service, please contact us and tell us about your experience.

Please Take the NC Broadband Survey

https://www.ncbroadband.gov/broadband-nc/north-carolina-broadband-survey

Sorry to sound like a broken record, but one of the most important ways everyone in the area can help is by taking the NC Broadband Survey. Please take 5 minutes to complete this survey if you have not done so already.

All counties in the WNC region need this vital information to support grant funding efforts. We are actively using information from this survey to justify which areas in our county are in need of high-speed broadband service and are eligible to receive broadband grant funding. If you live in an area that has no internet access or does not have at least 25Mbps down and 3Mbps up, you need to report it through the NC Broadband Survey.

For homes & businesses without internet service, participants can take the survey by phone. Residents without internet service but with phones capable of text messaging can text “internet” to 919-750-0553. Standard text messaging rates will apply.

Can't Text? Residents with landlines or cellphones that do not have texting capability may place a voice call to 919-750-0553. An interactive voice response system will guide them through a series of short questions to obtain the caller’s address and register it in the database as having no internet capability at all.

February 2022
Where is our High-Speed Internet?

We are now almost halfway through the month of February. There have been a number broadband program announcements in the last couple of weeks and there is continued work on programs already underway.

South Macon Broadband Expansion Project

Work continues in the effort to complete the first phase of this project through activation of the new fiber backbone from Franklin to Scaly Mountain. Though most of the construction activity along 441 is complete, Balsam West must complete the execution of easement agreements in order to finish the fiber build. We continue to be hopeful for this activity to be wrapped up in the coming weeks.

The backbone completion will culminate in the activation of fiber service to the three community facilities in South Macon: the Otto Community Center, the Scaly Mountain Community Center, and the Sky Valley-Scaly Mountain Volunteer Fire & Rescue. The hotspot equipment is already installed and ready in these facilities, and will be fully activated once the fiber service is available.

RDOF Auction 904

On January 28, the FCC announced that the Rural Digital Opportunity Fund (RDOF) auction bids covering a large portion of Macon County were ready to authorize. Once financial approval is finalized in the next 2-4 weeks, the FCC will fully authorize Charter Communications (doing business as Time Warner Cable in North Carolina) to begin receiving subsidy payments to build their expanded network in WNC and other parts of the state.

Charter will have 6 years to build out their network. Given that Charter’s closest presence to Macon County is the East side of Waynesville, we anticipate it will be several years before their construction makes its way this far to the West and South. Though we are hopeful that Charter will fulfill its commitment and build into Macon County, there are no guarantees as many things can happen over a 6 year timespan. We will continue to monitor progress on their activity.

For more information on RDOF, you can review earlier posts RDOF and Macon County and RDOF Update.

NTIA Broadband Infrastructure Grant

To date, NTIA has made no award announcements for the Broadband Infrastructure Grant program for which applications were submitted last August. Our speculation is that NTIA has been waiting for the FCC to complete its backlog of RDOF 904 bid authorizations prior to releasing any award announcements. Based on the FCC authorization of the Charter RDOF bids in Macon County, our view is that there is now very little chance of Macon receiving an NTIA grant award. We will continue to monitor this program and announce any final results once available.

As this grant program was intended to be a vehicle to help fund expansion of fiber service from the South Macon backbone into the surrounding community, we are now actively looking to other grant programs to fill this funding need.

NC GREAT Grant Program

On January 31, the NCDIT Broadband Infrastructure Office announced the release of the GREAT grant program for 2022 and opened the window for applications (Growing Rural Economies with Access to Technology). The GREAT 2022 round is being funded through allocation of federal American Rescue Plan Act (ARPA) funds received by the state, and the $350M grant pool is the largest broadband funding effort ever administered by the state of North Carolina.

The disappointing news that came with this announcement is that the state legislation which dictates the areas eligible for this grant funding has stipulated that areas designated to receive funding through other federal and state programs are not eligible. This means that the RDOF 904 areas which cover 62% of Macon County are not eligible for grant funding through the NC GREAT program. This includes a large part of the area within the South Macon Expansion Project. The state legislature did make changes to other rules, but they allowed the rule to remain which protects the RDOF areas, creating a financial road block for other programs planned and under way.

See the NC GREAT Eligible Area Map for Macon County.

Though we cannot seek funding for RDOF areas through this program, there are still a number of smaller areas that are still eligible. We are working with Macon County and local providers to identify these eligible areas and prepare grant applications for this program. As applications for the remaining eligible areas are developed and submitted, we will provide updates.

Future Grant Programs

The release of the new NC GREAT program is not very favorable for our area, however the encouraging news is that there are several more grant funding programs in development that will be released later this year. It is too late to change eligibility rules for GREAT, but it may not be too late for our legislators to improve the situation in our area through the coming programs.

Please see the map linked above. If you are in an area that is excluded from funding due to RDOF, feel free to contact your local state legislators and let them know that the eligibility rules need to be changed for future broadband grant programs.

Please Take the NC Broadband Survey

https://www.ncbroadband.gov/broadband-nc/north-carolina-broadband-survey

One of the most important ways everyone in the area can help is by taking the NC Broadband Survey. Please take 5 minutes to complete this survey if you have not done so already.

We are actively using information from this survey to justify which areas in our county are in need of high-speed broadband service. If you live in an area that has no internet access or does not have at least 25Mbps down and 3Mbps up, you need to report it through the NC Broadband Survey.

For homes & businesses without internet service, participants can take the survey by phone. Residents without internet service but with phones capable of text messaging can text “internet” to 919-750-0553. Standard text messaging rates will apply.

Can't Text? Residents with landlines or cellphones that do not have texting capability may place a voice call to 919-750-0553. An interactive voice response system will guide them through a series of short questions to obtain the caller’s address and register it in the database as having no internet capability at all.

Progress Update - January 2, 2022

Jeff Lee, Little T Broadband

Happy New Year to all! We hope everyone has had a safe and relaxing holiday season.
With the holidays behind us, we want to provide an update on our progress through the end of 2021.

South Macon Backbone

As many of you have been following, construction of the new fiber backbone network in South Macon continued through the end of the year. Along 441 the new aerial fiber from Addington Bridge Rd to Coweeta Church Rd is complete, and the majority of the underground fiber from Coweeta Church Rd to Brown Rd is installed. There is still a section to be installed up Firehouse Rd, splicing, and other work left to complete this leg.

Balsam West plans to have the construction complete along 441 in the coming weeks. Haywood EMC has also been working on fiber construction from Scaly Mountain to Highlands, though we do not have any status on that portion at this time. It is our hope barring weather and other unforeseen delays that the connection from Franklin to Scaly will be live by the end of the month.

Community Center Hotspots

We have made great progress on installation of the necessary equipment for hotspots. Wired Inc. of Franklin has completed most hotspot installation work in both the Otto and Scaly Mountain Community Centers and the Sky Valley-Scaly Mountain Volunteer Fire and Rescue facility. This equipment and the work to install was paid for through a grant from the North Carolina Student Connect program administered by the Southwestern Regional Commission. The remaining work required to complete connection of the hot spots will be funded by Little T Broadband.

Once fiber service reaches these facilities we will be able to activate public WiFi, and it is our hope that this will occur by the end of this month. Stay tuned, as we will make another announcement when these become active.

NTIA Grant and Fiber Expansion

We have received a number of questions from community members asking when to expect new internet service at their home. Though we all wish it to be tomorrow, unfortunately the answer is a bit uncertain and likely not soon for most of us.

The expansion of fiber service from the backbone into Otto, Scaly, and other areas outside the Highlands city limits is primarily dependent on federal and state grant funding, and the timing/availability of this funding has yet to be determined. These areas were included as part of a federal grant application submitted late last summer, and the outcome of that grant application will dictate the pace of expansion there. Though the application was filed in August, all applicants nationwide for the 2021 NTIA Broadband Infrastructure Grant program are still waiting for announcement of awards, which were delayed until sometime in early 2022. If the NTIA grant is not received, we will be applying to new grant programs that are being made possible through ARPA and the recently passed federal Infrastructure Bill to be released later this year, and unfortunately expansion work would be delayed accordingly.

Once a grant is received, we would expect active construction of expanded fiber service to begin within a few months of the grant announcement. This will depend on the exact timing of the grant funds, fiber contractor availability, materials availability, weather, and a variety of other factors. Fiber construction does take time, and assuming sufficient grant funding it is our expectation that to build out fiber in the Otto, Scaly, and surrounding Highlands area will take 1-2 years once it begins. Though the exact schedule for roll out of service will be determined by Balsam West and their contractors, it is reasonable to assume service will become available first to those locations immediately adjacent to the backbone network, and then construction and service will slowly radiate out from there. Those who live a number of miles from the backbone in areas more difficult to reach should expect a longer wait. Unfortunately, my home along with many others falls into that category.

There will likely be some service expansion immediately along the backbone once it becomes active independent of grant funding. However, this work will depend on private funding/investment from Balsam West and their stakeholders, and such expansion would be based on their internal business analyses for those areas.

How Can I Help?

As you likely know from our website and other info, Little T is an organization consisting of a very small group of unpaid volunteers. Though we have a few individuals who periodically help out on a consulting basis, our number of active members participating day to day is very limited.

Help is always welcome and we appreciate any and all offers. How you might be able to help would depend on your background, motivation, and availability. Feel free to contact us through the website if you would like to offer your time and/or expertise. Please make sure that you provide a valid email address and a phone number so that we may reach out to you. We have received some contact forms that may contain typos in the email address and no phone number, so if you have not heard back from us in a few days please try again making sure all of your contact info is correct.