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02 January 2022

Progress Update - January 2, 2022

Jeff Lee, Little T Broadband

Happy New Year to all! We hope everyone has had a safe and relaxing holiday season.
With the holidays behind us, we want to provide an update on our progress through the end of 2021.

South Macon Backbone

As many of you have been following, construction of the new fiber backbone network in South Macon continued through the end of the year. Along 441 the new aerial fiber from Addington Bridge Rd to Coweeta Church Rd is complete, and the majority of the underground fiber from Coweeta Church Rd to Brown Rd is installed. There is still a section to be installed up Firehouse Rd, splicing, and other work left to complete this leg.

Balsam West plans to have the construction complete along 441 in the coming weeks. Haywood EMC has also been working on fiber construction from Scaly Mountain to Highlands, though we do not have any status on that portion at this time. It is our hope barring weather and other unforeseen delays that the connection from Franklin to Scaly will be live by the end of the month.

Community Center Hotspots

We have made great progress on installation of the necessary equipment for hotspots. Wired Inc. of Franklin has completed most hotspot installation work in both the Otto and Scaly Mountain Community Centers and the Sky Valley-Scaly Mountain Volunteer Fire and Rescue facility. This equipment and the work to install was paid for through a grant from the North Carolina Student Connect program administered by the Southwestern Regional Commission. The remaining work required to complete connection of the hot spots will be funded by Little T Broadband.

Once fiber service reaches these facilities we will be able to activate public WiFi, and it is our hope that this will occur by the end of this month. Stay tuned, as we will make another announcement when these become active.

NTIA Grant and Fiber Expansion

We have received a number of questions from community members asking when to expect new internet service at their home. Though we all wish it to be tomorrow, unfortunately the answer is a bit uncertain and likely not soon for most of us.

The expansion of fiber service from the backbone into Otto, Scaly, and other areas outside the Highlands city limits is primarily dependent on federal and state grant funding, and the timing/availability of this funding has yet to be determined. These areas were included as part of a federal grant application submitted late last summer, and the outcome of that grant application will dictate the pace of expansion there. Though the application was filed in August, all applicants nationwide for the 2021 NTIA Broadband Infrastructure Grant program are still waiting for announcement of awards, which were delayed until sometime in early 2022. If the NTIA grant is not received, we will be applying to new grant programs that are being made possible through ARPA and the recently passed federal Infrastructure Bill to be released later this year, and unfortunately expansion work would be delayed accordingly.

Once a grant is received, we would expect active construction of expanded fiber service to begin within a few months of the grant announcement. This will depend on the exact timing of the grant funds, fiber contractor availability, materials availability, weather, and a variety of other factors. Fiber construction does take time, and assuming sufficient grant funding it is our expectation that to build out fiber in the Otto, Scaly, and surrounding Highlands area will take 1-2 years once it begins. Though the exact schedule for roll out of service will be determined by Balsam West and their contractors, it is reasonable to assume service will become available first to those locations immediately adjacent to the backbone network, and then construction and service will slowly radiate out from there. Those who live a number of miles from the backbone in areas more difficult to reach should expect a longer wait. Unfortunately, my home along with many others falls into that category.

There will likely be some service expansion immediately along the backbone once it becomes active independent of grant funding. However, this work will depend on private funding/investment from Balsam West and their stakeholders, and such expansion would be based on their internal business analyses for those areas.

How Can I Help?

As you likely know from our website and other info, Little T is an organization consisting of a very small group of unpaid volunteers. Though we have a few individuals who periodically help out on a consulting basis, our number of active members participating day to day is very limited.

Help is always welcome and we appreciate any and all offers. How you might be able to help would depend on your background, motivation, and availability. Feel free to contact us through the website if you would like to offer your time and/or expertise. Please make sure that you provide a valid email address and a phone number so that we may reach out to you. We have received some contact forms that may contain typos in the email address and no phone number, so if you have not heard back from us in a few days please try again making sure all of your contact info is correct.

25 November 2021

Greatful: Hotspot Work Has Begun

Jeff Lee, Little T Broadband

Happy Thanksgiving!

The South Macon communities have one more thing for which to be grateful today. After several months of work on a grant proposal and project planning, Little T Broadband is happy to report that grant funds have been officially received, and that we have launched the South Macon Community Center Hotspot project. The first site work was completed on Monday afternoon, November 22nd.

As mentioned in our article from October, Little T Broadband was selected to receive a grant through the Southwestern and Land of Sky Regional Commissions for creation of public WiFI hotspots at three community facilities in South Macon. The Otto and Scaly Mountain Community Centers and the Sky Valley-Scaly Mountain Volunteer Fire and Rescue station will be connected to fiber broadband by Balsam West as part of the South Macon Broadband Expansion project. The funding made available to Little T through the Regional Commissions from the State of North Carolina Student Connect program will allow installation and activation of the WiFi and electronics equipment needed to create public hotspots and fully utilize the new high-speed broadband connections coming to these facilities. A primary goal of this project is to provide much needed relief to families with school-aged children in the Otto and Scaly areas without access to high-speed internet.

Work began this past Monday with Crawford Electric at the Otto Community Center who installed a new dedicated electrical circuit. Little T has entered into an agreement with Wired Inc., a Franklin-based computer and IT services company, to install and configure the hotspot equipment. Technicians from Wired Inc. will begin cable installation work at the Scaly Community Center the week after Thanksgiving, and will move on to the other two facilities as work progresses.

We are excited to get this project off the ground, and hope to have all three facilities connected and operational by the end of January, 2022. The organizations active at these facilities are looking forward to providing student and community services not possible without broadband connections. Thanks to all who are participating to help make this possible.

Please stay tuned for further progress updates on this project.

24 November 2021

Updates on RDOF, NTIA, and StarLink

Jeff Lee, Little T Broadband

There have been several programs that we have been following which have potential to bring high-speed broadband service to our area. Unfortunately there seems to be a theme of delays with all.

RDOF

We mentioned the FCC RDOF program (Rural Digital Opportunity Fund) a few months back. Recall that Charter Communications submitted winning auction bids to receive federal subsidy funding for expansion of their cable service into Macon County and other parts of Western North Carolina. This has been of particular interest to those of us working on alternative broadband solutions, as approved federal subsidy programs granted in a specific area can make that same area ineligible for other funding programs.

The FCC must go through a thorough review and vetting process before they authorize a vender to actually proceed and receive subsidies for these winning auction bids. Though many hundreds of bids have already received authorization from the FCC, to date Charter has not received authorization for any of their bids nation wide.

It is not anticipated that any expansion by Charter into Macon County will be seen until 3-6 years after they receive authorization for bids. Though this means no help from Charter any time soon, it also means that many of the areas for which they won bids are still eligible for other grant funding.

NTIA

Back in August, Macon County in partnership with Balsam West and support from Little T Broadband submitted an application to the NTIA Broadband Infrastructure grant program. NTIA was scheduled to announce winners of these grants on November 15, and to begin authorizing funding by November 29.

Earlier this week, Macon County and Balsam West received notification from NTIA that application selection and grant awards have been delayed until early 2022. NTIA received 230 applications totaling $2.5B for a grant program authorized to give out $288M in awards. Because of this 10x over subscription of the grant program, the NTIA has been a bit overwhelmed and must be extremely thorough in their review of applications and selection of winners.

Though there are other sources of funding that have been made available for broadband including the new federal infrastructure bill, it typically takes 6 months or more for federal and state agencies to draft and advertise grant programs to use these new funds, and another 6-18 months after that to solicit applications, select winers, and begin to distribute funds. As an example, the FCC RDOF program took funds allocated in 2019, conducted their auction and selected winners by the end of 2020, and has still not reviewed and authorized all funding as we approach the end of 2021.

The message here is that we must remain patient. Nothing happens quickly when the federal and state governments are involved.

StarLink

SpaceX continues to be the golden child of the space launch industry, and they are continuing to boost more StarLink satellites into orbit. This has allowed them to expand the StarLink coverage areas, but their service rollout is moving at a much slower pace than they had planned.

I placed a deposit with StarLink in February of this year when they began accepting orders. For most of the year, my account listed that StarLink anticipated enabling service in our area by late 2021. I recently received an email from StarLink that their roll out has been delayed, and my account now lists availability in late 2022.

After following StarLink progress in the news, I have expected this letter and delay in service. Though there are many issues causing SpaceX to delay the rollout of their StarLink service, one of the more significant issues is related to their ability to produce the StarLink terminals (the receiver dish and router). Like every other company that uses electronics, SpaceX is experiencing significant delays in chip manufacturing. Shortages and delays in the computer chip industry have impacted product availability across the market, including iPhones, televisions, automobiles, etc.

Those of us that have been waiting on StarLink will have to wait a bit longer.

20 October 2021

Construction Has Begun on the
South Macon Backbone!

Jeff Lee, LittleT Broadband

We are pleased to announce that construction on the South Macon Backbone project has begun this week. The fiber backbone network will extend from the south end of Franklin city limits, down 441 to Brown Rd. From Brown Rd, it will extend along the Haywood EMC power poles over the ridge to the Tessentee valley, and then on up to Scaly Mountain. Eventually this backbone network will be extended along the Dillard Rd to Highlands. Balsam West is the provider that has planned and is coordinating this construction project.

This fiber backbone is the first phase of the South Macon Broadband Expansion Project which is a collaboration between Macon County, Balsam West, and LittleT Broadband. Creation of a backbone network is the first step required to bring high speed internet into the southern part of the county, and will support expansion of service into residential and business areas.

It has taken a substantial amount of work to reach this milestone. As you drive along 441 and see communication contractors burying orange and blue conduit or stringing fiber along poles, you might think of this as the first part of an iceberg sticking out of the water. Though you only see a little above water, there is a large amount of ice below water that cannot be seen. That part you cannot see represents several years of hard work to plan, develop relationships and agreements, secure funding, order materials, and finally to kick off construction.

Once the backbone network is complete to Scaly Mountain, as part of the agreement between Balsam West and Macon County, high speed internet service will be provided to the Otto and Scaly Mountain Community Centers, and to the Sky Valley-Scaly Mountain Volunteer Fire and Rescue facility. We are also pleased to announce that LittleT Broadband is being awarded a grant through the Western Regional Commission to fund the installation of public hotspots at the Otto and Scaly Mountain Community Centers, and the Sky Valley-Scaly Mountain VFR facility. These grant funds are being made available through the state of North Carolina Student Connect program.

LittleT has begun coordinating with the Community Association and the VFR organizations to plan creation of these public hotspots. Our goal is to light up all three hotspots in January 2022 when the backbone network is complete to Scaly Mountain.

With the completion of the backbone network, targeted for January 2022 barring weather or other unforeseen delays, the next phase of the South Macon Broadband Expansion Project will be to begin the work of extending high speed service into the surrounding community. Macon County in partnership with Balsam West currently has a grant application pending with the federal National Telecommunication and Information Administration (NTIA). This grant funding, if received, will be used to fund creation of fiber to the home service in the East Otto, Scaly Mountain, and the Nantahala Lake communities. See our previous news post here.

Grant awards for this program will be announced by NTIA on November 15th, and these results will determine our next steps. If grant monies are received from NTIA, construction could immediately begin on the expansion from the South Macon backbone and at Nantahala Lake. If this grant application is rejected, we will need refocus our efforts to apply for other federal and state grant awards.

It is nice to have the opportunity to announce some visible progress. Thank you to all who have supported the efforts of LittleT broadband.

23 August 2021

Funding Broadband in
Macon County - NTIA
Broadband Infrastructure Grant

The National Telecommunication and Information Administration (NTIA) of the US Dept of Commerce announced a grant funding opportunity this spring for broadband infrastructure. Though this $288M fund for the country is not as large as some of the recent FCC and USDA programs, it is a bit groundbreaking. Unserved areas, such as parts of Macon County, are more easily qualified for these funds, and it is specifically intended for public/private partnerships.

Macon County in partnership with Balsam West decided to apply for funds from this grant program to help cover the cost of constructing new fiber broadband networks in two parts of the county. The areas are illustrated in the following map.

NTIA Macon Overview 081721

The first proposed area in south Macon represents Phase 2 of the South Macon Broadband Expansion project that was kicked off last spring. Phase 1 of this project is currently funded and underway, and will construct a fiber backbone from Franklin to Scaly Mountain, making the Otto and Scaly Mountain Community Centers and the Sky Valley-Scaly Mountain Volunteer Fire & Rescue internet hotspots. Once the backbone is complete, Phase 2 calls for expansion of fiber broadband service from this backbone into the surrounding communities of East Otto and Scaly Mountain.

The second proposed area is located in the Nantahala township of northwest Macon. For this project, existing fiber broadband service that runs to Nantahala High School would be expanded into the community.

Development of this application was a true team effort. Macon County is the official grant applicant with Balsam West as the Internet Service Provider and development partner. The Dogwood Trust provided assistance by covering the cost of professional grant writing services, and LittleT Broadband provided GIS and data analysis support. The final application was submitted to NTIA on August 17.

It is expected that the grant awards will be announced by November 15, 2021. Though Macon County and its development partners are hopeful to win a grant from this program, the outcome of the process is not certain as it is a national competition for funds. For this reason, the application team is already setting its sights on the next funding opportunities that will become available later this year.

09 August 2021

Where is StarLink?

Jeff Lee, LittleT Broadband

Many in our area have been waiting patiently for the StarLink satellite internet service that is under development by SpaceX. I personally placed a deposit back in February of this year, but have not heard from the company yet. So, I have to assume that they are not ready to add service in our area.

To date, SpaceX has launched 1,650 StarLink satellites into low earth orbit out of a planned 12,000. The claim is that they should have minimal world-wide coverage by this fall. Earlier this year service was only offered in the higher latitudes - the Northern US, Canada, the UK, and Northern Europe. However, that continues to expand as more satellites are launched and put into service, and I have seen reports of beta test users in Alabama and other parts of the South.

The performance numbers that have been documented through the various speed test apps have been impressive. Though it varies from location to location, the StarLink service to date has been able to achieve an average download speed of 97 Mbps, with an average latency of around 45 ms. This places StarLink in a competitive position (performance wise) with fixed (land-based) broadband services. Clearly our slow Frontier DSL and satellite services from Hughes and Viasat don’t even come close.

At this time StarLink is still only offering beta service. This is not a full commercial internet service, as it is not available to all interested potential customers, does not have full regulatory approval from the FCC and other agencies, the final service costs and plans have not yet been established, and there are routine service outages as SpaceX works to dial in the new network, get more satellites in orbit, and build more base stations.

StarLink is not going to be a solution for everyone in our area. Due to the limited number of satellites in orbit, the StarLink transceiver dish must have clear open sky view down to 25 degrees above the horizon to the north. A single tree in within its line of site to a satellite can cause service disruption. Given the forested mountain ridges of our area, this will make good reception for many folks almost impossible. There is a StarLink phone app available to help one determine if a clear view can be provided for the dish. The hope is that this requirement will be relaxed over time.

When will the StarLink be available in our area? No one is really sure. The claim is that there will be more general availability of service by September, but this is not a certainty. Those that have already placed deposits with StarLink will be notified first, and general service announcements will come later. There is an expectation however, that the StarLink service will be generally available before new high speed broadband services are able to reach our homes, and this could provide some of us an internet solution while we wait for something better. Only time will tell.

In the mean time, we will watch the news, follow the progress, and continue to keep you informed.

06 August 2021

RDOF Update

Jeff Lee, LittleT Broadband

I posted an article back in late May about the FCC Rural Digital Opportunity Fund program (RDOF), and the tentative auction wins that could impact our area at some point in the future. Providers that submitted winning bids in the 904 auction were required to file long form applications by the end of January, 2021. Since that time, the FCC has been reviewing the long form applications with the goal of approving them and beginning the subsidy process for the providers that are ready to proceed.

The FCC released two documents late last month which announce preliminary results of their review. I say preliminary, because this review process has not yet been completed for all applications. My interpretation is that the FCC completed review for the smaller and easier applications, and is continuing the review/approval process for the larger and more difficult ones. To date, approval on bids for the auction's the largest winners including Charter Communications has not been announced. In the documents mentioned above, the FCC provided preliminary lists for auction bids that are Ready to Authorize, and Bids in Default.

Ready to Authorize

https://docs.fcc.gov/public/attachments/DA-21-909A2.pdf

This document is a list of the first winning bidders whose long form applications have been approved and ready for grant subsidy funding. For these applicants, the FCC will issue a public notice directing the Universal Service Administration Company (USAC) to disperse support payments from the Universal Service Fund. The construction time clock for these providers will begin once the public notice has been issued and monthly support payments begin.

No winning bids for North Carolina have been approved as of this date.

Bids in Default

https://docs.fcc.gov/public/attachments/DA-21-910A2.pdf

If a winning bidder either fails to submit a long form application within the required timeframe, or notifies the FCC they will not pursue one or more blocks for which they placed bids, the associated bid is considered "in default”. Census blocks for bids in default, will not be served by the associated provider, and these blocks will be returned to the eligible area pool to become available for the next auction. Providers that default on RDOF bids are subject to financial penalties, however the penalties are small compared to the cost of building a network, and are considered by some large companies to simply be a cost of doing business. In other words, these penalties do not prevent a company from bailing on their bid commitment if they decide the business case is not worth the effort.

4 small bids in eastern North Carolina are listed in default. However, no bids in the WNC area have yet been declared in default.

 

As previously mentioned, these published lists are preliminary. This means that there will be more bids added to the Ready to Authorize and Bids in Default lists. Unfortunately it is too early to tell where Macon and the other WNC counties will fall once the process is complete. 

  1. How Can I Help?
  2. August 2021 Update
  3. RDOF and Macon County
  4. Progress on the Backbone

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News Article List

  • Macon County Broadband Update for December 2025 12-26-2025
  • Frontier Fiber Progress 06-26-2025
  • StarLink and Rewrite of Broadband Grant Rules 05-27-2025
  • Update for the Macon County Commissioners 05-13-25 05-15-2025
  • My home is not on any broadband grant list, now what? 04-23-2025
  • Broadband Update for Macon County - April 2025 04-22-2025
  • How Much Will It Cost to Connect? 01-24-2024
  • Nantahala Broadband Expansion Project 12-29-2023
  • BalsamWest GREAT Grant for Macon County 12-09-2023
  • Frontier GREAT Grant for Macon County 12-02-2023
  • Charter RDOF Award in Macon County 2023 12-02-2023
  • What is Broadband? 12-02-2023
  • November 2023 Update 11-29-2023
  • Nantahala RFP Release 01-23-2023
  • New FCC Broadband Availability Map 12-22-2022
  • Broadband Inquiries 12-14-2022
  • StarLink Has Finally Arrived… 11-11-2022
  • Broadband Update - Nov 11, 2022 11-11-2022
  • GREAT Grant Award for Macon County 09-07-2022
  • BalsamWest South Macon Press Release 08-24-2022
  • Scaly Mountain CC & VFR Internet is Live 08-24-2022
  • The Otto Community Center Internet is Live! 08-18-2022
  • Update on the South Macon Project 06-23-2022
  • Where’s My StarLink Terminal? 05-10-2022
  • Opportunities for Broadband Expansion 05-08-2022
  • Regional Broadband Meeting 03-23-2022
  • NTIA and StarLink 02-27-2022
  • February 2022 - Where is our High-Speed Internet? 02-14-2022
  • Progress Update, Jan 2022 01-02-2022
  • Hotspots Under Way 11-25-2021
  • November Updates 11-24-2021
  • Construction Has Begun 10-20-2021
  • NTIA Broadband Infrastructure Grant 08-23-2021
  • Where is StarLink? 08-09-2021
  • RDOF Update 08-06-2021
  • How Can I Help? 08-05-2021
  • August 2021 Update 08-04-2021
  • RDOF and Macon County 05-26-2021
  • Progress on the Backbone 05-25-2021
  • Moving Forward 04-29-2021
  • February 2021 Update 02-05-2021
  • October 2020 Update 10-25-2020
  • LittleT Needs Help 09-01-2020
  • Macon County RFP 08-15-2020
  • Broadband Survey Results 08-05-2020
  • StarLink 08-01-2020
  • LittleT June Update 06-30-2020
  • Survey Thank You 06-29-2020
  • LittleT April Update 04-14-2020
  • Frontier Backruptcy 03-16-2020
  • LittleT Needs You! 03-07-2020
  • LittleT February Update 02-01-2020
  • LittleT State of the Union 2020 01-02-2020
  • Balsam West Selected 09-12-2019
  • A Win For LittleT 09-11-2019
  • Sept 10th Commissioner Meeting 08-24-2019
  • Deep Dive Meetings Completed 08-20-2019
  • IRS 501c3 Designation Received 08-19-2019
  • Call for Grant Writers 08-16-2019
  • Scaly Mountain Added 08-05-2019
  • RFP Submittal Period Closed 06-28-2019
  • RFP Release 05-07-2019
  • RFP Review 03-22-2019
  • Broadband Access in Macon County 03-10-2019
  • Otto CA Meeting 02-04-2019
  • Little T is Official 12-13-2018
  • Hello Otto 09-18-2018
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